Senior Technical Writer – DocOps


We are HERE

“Ever checked in somewhere on social media? Ever tracked your online orders?” You might be using HERE every day without even realizing it. You can find us everywhere: in vehicles, smartphones, drones or third-party apps. And we’re not stopping there. We are evolving what used to be thought of as a map, into a real-time, 3D, digital representation of the world that will help us achieve our vision of enabling an Autonomous World for everyone.

What’s the role?

If you like working with state-of-the-art technology – functional programming, IaaS/PaaS software deployment – As a  Sr Technical Writer, you will work with product teams to ensure their documentation meets the needs of the target audience, which includes internal and external customers, third-party developers, and other stakeholders. This work includes consulting, information design, content structure, and review. You will champion best practices and train other content contributors within the company to create and maintain their own product documentation.

Day to Day Responsibilities

This position requires a deep understanding of APIs, SDKs, and application design principles as well as excellent communication skills while interacting with R&D teams. Successful candidates have a clear vision of the challenges developers face and how documentation can help resolve issues. The essence of the role is to transform our current technical documentation practices. Check out some of your main tasks:

  • Evaluate API, Swagger, and SDK documentation to enable teams to focus their efforts most effectively
  • Design, advise on, and improve internal and external documents
  • Help developers create quality documents by providing templates, training materials and reviews

Who are you?

You have excellent written and verbal communication skills and hold a degree in Computer Science, Technical Writing, and/or associated field. You gathered 5+ years of relevant work experience as a technical writer in the software industry, writing developer guides and API reference documentation for third-party developers as well as with topic-based authoring and enjoy working in a geographically distributed team.


Make HERE your destination, we are just getting started! Apply now!

HERE is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, age, gender identity, sexual orientation, marital status, parental status, religion, sex, national origin, disability, veteran status, and other legally protected characteristics.