AXA Group Operations

Building innovative tech & data solutions for the tech-led, customer-focused AXA Group

With more than 8000 employees in 17 countries, we act as catalyst for AXA’s transformation:

Define the AXA Group’s tech, data & operations strategy,
Deliver predictable, efficient, and secure IT services to AXA entities
Provide new capabilities via data and emerging technologies for all AXA entities
Keep the AXA Group safe, secure, and resilient.

Career opportunities

These are just an example of the types of job opportunity the company offers. More information on available positions will be available at the Summit.

Database Expert

Senior M365 Application Integration Engineer

Azure DevOps Engineer

Cloud data platform Product owner

Security Project Manager

Senior Machine Learning Engineer

Career Portal

About

AXA is becoming a sustainable tech-led company and at AXA Group Operations we are one of the major catalysts for this transformation.

We set the tone by triggering and empowering the evolution of our insurance business model through technology and innovation, driving its concrete implementation globally at speed, with a high quality of advisory and execution.

We are present across 17 countries with committed, highly qualified teams. We leverage technology, data, sourcing, security and investment allocation in a global way, but also achieve economies of scale and synergies when necessary.

At AXA Group Operations, we want to be recognized in three fields of action:

to drive customer experience
to drive efficiency and better manage risks
for stronger partnerships with AXA entities

What We Offer

We bring together the expertise, cultural diversity and creativity of over 8,000 employees worldwide and we’re committed to equal opportunities in all aspects of employment (gender, LGBT+, disabled persons, or people of different origins) and to promoting Diversity & Inclusion by creating a work environment where all employees are treated with dignity and respect, and where individual differences are valued.

Database Expert

JOB PURPOSE

Support of the Global Database team of experimented database administrators. Support to engineering and support activities in a diversified technical environment (high availability and DR, Private and Public Cloud (Aws, Azure), for Oracle, RDS, Postgress. Support in addition to the administration of Database infrastructures, and the qualifications and automation of developments related to databases. Support in the migrations, upgrades and at major and varied projects for our customers. Support to security and audit topics if necessary. The support must be compliance with the QOS. Support in maintaining of the Databases in BAU.

Support in various Migration projects
Support in secure technical Oracle solutions and (Iaas and Paas) cloud databases infrastructures
Support at the installation, configuration and upgrading of Database server software and related products
Support in the evaluation of new features and DB related products
Support in case of establish and maintain backup and recovery policies and procedures
Support in cases of the Database design and implementation
Support at the implement and maintain database security
Setup and maintain documentation and standards
Support of the global team
Support to perform general technical trouble shooting
Co-Work with vendors for technical support.
Support in patch Management and Version Control
Support in the management of production and incidents in the perimeter
Support at automate, industrialize and improve the functioning of the Database infrastructure, using Puppet
Support of the organization and execution of major operations

Your profile

Experience in change management. (ITIL methodology)
Ability to support the lead for technical meetings
Ability knows how to show initiative and proactivity.
Absolute necessary is a strong sense of service and
communication
Great ability to work in a team (Global team)
Rigorous, responsive, and available
Ability to document work in an understandable way.
Agile methodology

Demonstrated experience in database administration:
Oracle (11c, to 19g with multitenant).
Postgres knowledge would be appreciated.
Experience with Public Cloud AWS, Azure.
Terraform knowledge will be appreciated.
Good knowledge on Linux environments
Scripting skills (shell, Sql)

Oracle Database administration
DB in the Cloud

Senior M365 Application Integration Engineer

JOB PURPOSE

The Senior M365 Application Integration Engineer leads the planning, support and delivery of all M365 services for all AXA entities worldwide. This is a key role within the M365 team. This is an outstanding opportunity for an accomplished Senior Engineer to join a market leading organization.

Main tasks

Maintain the global platform, such as but not limited to: Platform planned maintenance, updates, and upgrades; patching; migrations; consolidations; deployments; project support.
Proactively ensure the highest levels of security and availability.
Maintain operational, configuration, or Standard Operation Procedures and documentation.
Manage Knowledge Transfer of operations to L2 teams to shift left activities.
Provide expertise and guidance on Microsoft 365.
Provide 3rd/4th level support.
Liaise with vendors and other IT personnel for problem resolution.
Assess security threats and implement countermeasures to comply with the group recommendations and legal obligations.
Work in conjunction with relevant infrastructure, security, and compliance teams to asset security threats, implement countermeasures, configure and report on security aspects of the Microsoft 365 environment and of the on-premise platform. Ensure compliance with Group Security policies.
Provide expertise on the hybrid provisioning platform.
Collaborate with M365, Architecture, Cyber Defense, Proofpoint, Group Security teams.
Collaborate with all AXA entities.
Be a leader and drive the change on the different virtual teams within the Application Integration team.

QUALIFICATIONS

Must have skills

Minimum of 3-5 or more years of senior experience with Microsoft 365 in a Hybrid provisioning and authentication environment.
Very good PowerShell skills and experience in process automation.
Experience in international environments and heterogeneous environments.
Minimum of 2 years of hands-on experience in analysing, documenting, and maintaining a large-scale messaging infrastructure.
Minimum of 2 years of experience with Microsoft Azure and Federated authentication.
Experience of Microsoft 365 Security & Compliance services.
Works independently with little or no supervision
Excellent oral and written communication skills
Excellent technical teamwork, and interpersonal skills... deployments, SILVA ticket resolution with L2 team and entities Willing to work in strong team environment, constantly teaching and learning from other team members
Ability to foster working relationships with the team, IT Management and Client departments
Ability to explain technical concepts to the business users in the context of business requirements
Maintains a solid working knowledge of Information Security principles and practices
Ability to communicate vision on a technical scope and drive small team.

Nice to have skills

Azure DevOps
C# programming language
ISC2 Certified Information Systems Security Professional (CISSP) or equivalent
Broad knowledge of information systems including Windows security, network security, systems development, communication networks, security software/hardware and operating systems other than Windows

Cloud data platform Product owner

The Data, Business Inteligence and Analytics Product Team primary responsibility is to conceive, develop and maintain web applications and infrastructure of the DBIA Products, assists Project Managers during projects phases and Service managers to solve incidents/problems on existing platforms/applications.

Data is one of AXA Group Operations key offerings to AXA subsidiaries based on shared platforms and shared competency centers, this model bringing cost efficiency, expertise on robust solutions and speed to deliver value.

Shine is the Azure cloud platform proposed by AXA GO in order to consolidate all Data consumption needs across the Group (10 entities, more than 200 applications).

The DBIA product Owner is part of the Product team (16 people) and her/his primary responsibilities are :

conceive and delivered the Product roadmap for Shine.
maintain (support lvl3) the Shine platform

She/He :

reports to the DBIA Product manager
leads DBIA Product projects managers, DevOps and Software Engineer
interacts with DBIA Entities delivery & engagement lead, Service managers, Data engineer
interacts with entities to deliver new features or solve issues in case of incident (support lvl3)
organizes the activity with AXA GO internal providers (Architecture, security, cloud borkers,…)
follows the activity with external providers (Microsoft, Databricks,…).

Time dedicated

- Team leading 25 %

Lead the Product team (2 squad : 2 project manager, 4 software engineer, 5 DevOps, 2 data engineer)
Organize the Product team (sprint planning, daily meeting, weekly,…)
Drive and organize tendering process for new consultants

- Product roadmap 40 %

Organize the build of the roadmap for the following year
Follow the roadmap for the current year
Ensure that new features are delivered on Time, on Budget, on Scope
Ensure the process delivery is followed
Propose and implement delivery process improvement (from request reception to final delivery: design/proposal/dev/test/knowledge transfers/documentation)
Organize support level 3
Prioritize between delivery and support level 3
Follow and organize the relationship with Internal and external providers

- Community manager 20 %

Organize the demo agenda (new features and existing capabilities for new people)
Lead the monthly Technical Review Board (committee with our main users about new features)
Manage the teams channels with others teams and users (release, communication,…).
Ensure that Confluence (documentation web site) is up to date and easy to use

- Budget & process 15%

Build the staffing plan
Follow the time tracking
Participate to improve DBIA processes and sometime lead workstream

QUALIFICATIONS

Experience in product owning
Expertise in project management: planning, ressources, budget, risks
Excellent communication skills, including English (both written and spoken) is mandatory,
Experience in project delivery with agile methodologies (SCRUM/KANBAN)
Drive to execution
Team management
Technical knowledge (Azure landscape, network, web, data and CI/CD principles)
Knowledge on release management and software lifecycle management

Rigour and ability to synthesize
Adaptability to many type of interlocutors (from business to technical experts)
Ability to instil confidence
Sense of commitment and result
Ability to work in a multicultural environment
Autonomy
Capacity to work as a team

English: fluent

Minimum of 6 years of significant experience in product owning and/or project management.
Minimum of 4 years of significant experience on Azure.

Security Project Manager

PRESENTATION OF THE CONTEXT AND AXA GROUP SECURITY

Throughout AXA, the security community represents 1000 security professionals, working daily to protect our employees, customers, operations and brand. Our operating model gathers the three security disciplines Information Security, Operational Resilience and Physical Security & Safety. Our security mission is to ensure that AXA is safe, secure and resilient.

AXA Group Security, as part of AXA GO, defines the security strategy, standards and provides assurance to the Group on the security maturity of all entities across AXA. In its role, it also supports our professional family in entities in maintaining their security posture and respond and coordinate responses to crisis.

In 2021, Axa Group Security launched a 3-year program (One Security Program) to reinforce Axa Security posture. This program is covering four strategic levers (36 m€):

Safe: It is about our people, have them ready to face security challenges including third parties, health professionals
Secure: Secure the business of today and tomorrow, by increasing security effectiveness on a risk-based approach for all entities.
Resilient: Enhance anticipation, detection and reaction capabilities in case of events & Security by design
Simple: Simplify, converge and automate our services and activities

The core team to manage this program is composed of 1 program director, 2 portfolio Managers, 1 technical expert, 1 entity engagement officer and 1 program manager in charge of the program governance.

Within the Portfolio and Project team we are looking for the Program Manager to be in charge of the internal and external governance of the One Security Program.

The Project and Portfolio team missions are to:

Manage and organize Group Security project portfolio to deliver Group Security strategy and maximize the value generated for all AXA entities
Manage and conduct projects, from their launch to their transfer in BAU (progress, delivery, risk management, budget sign-off, etc.) while ensuring alignment with AXA Standards
Coordinate and support Group Security teams through the Sourcing Management process
Ensure the audit remediation cycle is fully under control and implemented for Group Security, in alignment with GO priorities

Our goals are to:

Guarantee the coherence and quality of the project portfolio, define and monitor methodologies and success metrics to be applied by all project managers
Be responsible for the project delivery
Steer the sourcing process for Group Security (BAU & Project)
Manage the time tracking tool (BAU & Project) to ensure a proper financial view of the spends in Group Security
Drive security audit issue remediation, bringing expertise; facilitating interactions with auditors and providing regular updates to top management

POSITION MAIN ACTIVITIES

Scope: Worldwide

Define the governance, program management processes and procedures that will be followed
Ensure the program is delivering the expected outcome providing regular updates on progress and risk reduction
Provide support and trainings to ensure that standards and practices are well understood
Support program communications and change management activities
Conduct program performance analyses, and support management of the program schedule and budget
Define general quality standards for the program and its components
Organize and provide monthly reporting to leadership and program steering committees (internal governance)
Organize and provide regular reporting to AXA top management and Group committees (external governance)
Challenge all information shared within and outside the program (accuracy and consistency)
Be the privileged contact for the other strategic program within Axa Group Operation
Provide centralized support for managing changes and tracking risks, issues and decisions

PROFILE, SKILLS & COMPETENCIES

Experience

5-7 years in project management
Good writing skills, rigorous
Able to share complex messages in a simple manner
Team spirit
Good communication

Qualifications

Overall work experience in the fields

Experience in Security / IT (nice to have)
Experience in project management (2-3 years)

Language

Fluent in English is a necessity (including technical Information security English)
French is a plus

Senior Machine Learning Engineer

About the job

You will be part of the Artificial Intelligence Engineering team, in the Group Emerging Technologies and Data (GETD) division of AXA. This transversal team’s mission is both to build AI-powered initiatives (proofs of concept, proofs of value, pilots) with AXA entities & strategic partners and to define & implement MLOps best practices, tools, and collaboration models to be followed across the whole AXA Group. Our team is composed of 10 people, spread in 3 countries (France, Spain & Switzerland) and we work in hybrid mode (60% remote + 40% on-site).

AXA is a global leader in insurance and asset management present in nearly 60 countries. We leverage Artificial Intelligence to protect our 100+ million customers, in every domain of core insurance (Property & Casualty, Life & Savings, Health, …). As a responsible company, AXA defined and follows strong Responsible AI principles around robustness, interpretability, fairness, and sustainability.

Key responsibilities

In this role, you will:

Build and improve reusable tools & modelling pipelines and support knowledge sharing across several teams.
Challenge Data Scientists to improve both technical and statistical performance of models.
Convert the machine learning models into application program interfaces (APIs) so that other applications can use them in alignment with architecture & infrastructure standards.
Secure and monitor ML processing, including safeguards, A/B testing, fault-tolerance, and failover.
Define and deploy best practices in Machine Learning & MLOps, mentor and teach colleagues across the group.
Actively contribute to the sharing of knowledge and expertise through communities and working groups (internal and external).
Help the different actors of the organization (such as product managers and stakeholders) understand what results they gain from MLOps and best engineering practices in Data and AI.

What is needed to succeed

As we want you to succeed in this role, here is a list of examples of key factors:

5+ years of experience with DevOps: versioning (Git), containers (Docker/Kubernetes), CI/CD, Static analysis tools, …
Proficiency in ML Ops and ML Engineering frameworks: experiment trackers (like mlFlow) & orchestrators (Airflow, Kubeflow, Sagemaker Pipeline)
A practical knowledge in one of the popular ML Python libraries (TensorFlow, PyTorch, Keras, Scikit-Learn) and Open-Source libraries.
A good understanding of Agile methodologies and a mindset of continuous improvement.
Ability to articulate the results of your work for various audiences.
Excellent communication in English and interpersonal skills for working in a multicultural work environment.
Passion about solving challenging problems leveraging new technologies.

Nice to have

Here are other elements we will consider:

2+ years of experience in delivering and running ML models in production, using at least one of some of the main Big Data frameworks and platforms: Spark, Databricks, Snowflake, …
Practical knowledge in Infrastructure as code (Terraform, CloudFormation, …).
Practical knowledge of cloud services (Azure or Amazon Web Services).
Theoretical knowledge in Event Driven Architecture (using Kafka, Event Hub, or Rabbit MQ).
Insurance & Finance functional knowledge

What we offer

On top of usual:

Hybrid working (60% remote + 40% on-site).
Global communities of practice and 2 yearly global events gathering Engineers and Data Scientists.
Learning and mentoring opportunities through partnerships with LinkedIn Learning and O’Reilly.
Among a strong Employee benefit program, mental health, and well-being platform to access to personalised care.